Terms & Conditions

These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase goods from us.

We reserve the right to change the terms and conditions under which the website and the goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the website.

Here we set out some terms about information on the website, descriptions of goods and how you use the website.

Separate notices and disclaimers apply to your use of the website. By placing your order with us, you are implicitly accepting these terms and conditions and also agree to the notices and disclaimers.

We try to make sure that all information on the website, including descriptions of our goods, and listed prices, are accurate and correct at all times. If a mistake happens with pricing or order availability we will do our best to resolve the matter.

Please ensure your display settings are correct when viewing the colours of our products to avoid confusion. We include high quality shots of our products to enable the best judgement by the consumer to be made.

You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.


You make an offer to purchase a product from us (your “order”) by completing the staged process on the website as set out below:

  • Adding product to your shopping basket
  • Enter login details
  • Enter billing address details
  • Enter delivery address details

Your order only constitutes an offer to purchase goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your order contains a series of offers for each product individually.

We must receive full payment of the price of the goods before we can send any orders out. They will however be prepared for dispatch immediately upon purchase.
We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available you will be notified. A product which is not available will not be included in the contract for a product which is dispatched.

All prices and charges on the website are in Australian dollars. All prices are inclusive of GST. All sales are final.

Just Genetics reserves the right not to accept or to cancel your order in our sole discretion for any reason without liability if, among other things, the products are not available, are incorrectly priced or are otherwise incorrectly described. Accordingly, Just Genetics shall not be liable for any error or inaccuracy in the photographs or graphical representations of Just Genetics products displayed on the justgenetics.com.au website. If you have any questions about the products, you may contact our customer service by clicking on the hyperlink labeled “contact us”.

Just Genetics will not process any order for which an APO/FPO address is provided. Goods will be shipped to the delivery address(es) specified during the ordering procedure.

Just Genetics is not responsible for any specific import tax on goods. It is your responsibility to understand any potential costs associated with bringing items into your country.


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